Company Profile | Aire Serv of Coastal Carolina

April 16, 2024

Logo for AireServ of Coastal Carolina, an HVAC company serving Wilmington, NC

Aire Serv of Coastal Carolina HVAC Repair in Wilmington, NC

Started in 1992, Aire Serv®, has become one of America’s most reliable HVAC service providers. Locally owned and operated, Aire Serv of Coastal Carolina have licensed HVAC professionals available 24/7 to meet any homeowner need. 

With a commitment to exceptional customer service and quality work, Aire Serv of Coastal Carolina offers a wide range of HVAC solutions including installation, maintenance and repair. The mission of Aire Serv is to provide comfort and clean air for homeowners in Wilmington all year round. They pride themselves on putting customers first, with an average of 4.8 stars on Google. 

Aire Serv of Coastal Carolina’s states that their team of experts understands how to properly service all types of HVAC systems, and can provide guidance on repair versus replacement when issues arise. 

Key Details | Aire Serv of Coastal Carolina 

  • Google Rating: 4.8/5
  • Years in Service: 35
  • Services Offered: AC Services, AC Repair, AC Installation, Heating Services, Heating Repair, Heating Installation, HVAC Installation, HVAC Replacement, HVAC Repair, HVAC Maintenance, Furnace Repair, Furnace Installation, Heat Pump Repair, Heat Pump Replacement, AC Maintenance, Indoor Air Quality, Ductless Mini Splits, Smart Thermostats, Ductwork, Dehumidifier Repair and Replacement
  • Hours of Operations:
    • Sun: Closed
    • Mon: 08:00AM – 05:00PM
    • Tue: 08:00AM – 05:00PM
    • Wed: 08:00AM – 05:00PM
    • Thu: 08:00AM – 05:00PM
    • Fri: 08:00AM – 05:00PM
    • Sat: Closed
  • Phone & Address

About Aire Serv of Coastal Carolina 

Aire Serv is proud to be a Neighborly™ company, and partners with homeowners to tackle all of their heating and cooling needs. They are a trusted provider of HVAC services in the coastal region of the Carolinas. 

Whether it’s installation, maintenance, or repair, their team of skilled professionals ensures that each customer receives personalized attention and reliable service. With years of experience and a dedication to satisfaction, Aire Serv of Coastal Carolina stands out as a reputable choice in the HVAC industry of Wilmington.

Background

Aire Serv of Coastal Carolina was founded in 2011 after recognizing the universal need for HVAC services, coupled with a passion for problem-solving. The founders of Aire Serv of Coastal Carolina shared a mutual desire for more, and have a vision to create and manage 10 different territories. 

With more than 200 locations across the United States and Canada, homeowners can choose Aire Serv with confidence for their HVAC needs. With expertise across HVAC installation, maintenance, and repair, Aire Serv is a reputable name for both residential and commercial needs. 

Team and Expertise

Franchise Business Owners Davis and Richard Watson both quit their jobs in 2011 to start what is now Aire Serv of Coastal Carolina and Aire Serv of Wake County. Davis was a service manager and Richard ran the supply house they bought parts and equipment from in their previous positions. 

Both owners believe that HVAC is an industry that everybody needs, and have built a team of sixteen to service homeowners in the Wilmington area. Aire Serv of Coastal Carolina’s team of experts is made up of expert installers, customer service reps, and more. 

The team at Aire Serv of Coastal Carolina understands that allowing someone into your home involves trust. Their team of pros has been drug-tested, background-checked, are licensed in the area, and have received advanced training of HVAC repair for both newer and older units. In addition, homeowners will receive a photo and short bio of their technician directly to their email or phone, so homeowners can know who to expect for their project in advance. 

Aire Serv of Coastal Carolina Service Highlights

With over 35 years of experience in the HVAC industry, Aire Serv of Coastal Carolina claims to have a team full of seasoned pros ready to tackle any issue thrown their way. When it comes to repairs, Aire Serv maintains a stock of parts and is equipped to complete most repairs on the spot. Aire Serv excels in a wide array of HVAC services including: 

  • Heating Services 
  • Air Conditioning Services 
  • Indoor Air Quality 
  • HVAC Tune Ups and Maintenance 

A huge advantage of working with Aire Serv is their 24/7 available support. Let’s be honest, the majority of the time you’re in need of an HVAC repair it qualifies as an emergency. Aire Serv understands HVAC emergencies can take place at any time of the day, and prides themselves on never charging overtime fees for weekends, holidays, or after-hours appointments based on their fixed pricing model. Customers pay for the job, not by the hour so there are no surprise fees in the end. 

In addition, Aire Serv backs up any work with The Neighborly Done Right Promise™, which promises that if your service was not done right the first time around, they promise to make it right. Customers can contact their local franchise within 60 days of service and they will work to make things right. 

Another option for homeowners is the Aire Serv Advantage Plan, an opportunity to save on utility bills and extend the lifespan of HVAC equipment. Through this plan, homeowners can benefit from member discounts, priority scheduling, and biannual maintenance visits to optimize efficiency. With automatic reminders and discounted repairs, plan members can ensure comfort and peace of mind when it comes to their HVAC system. 

Lastly, Aire Serv of Coastal Carolina prides themselves on offering affordable financing options for the homeowners they serve. You can check out the current offers available here, and reach out to their team of professionals with any additional questions. 

What Customers Are Saying About Aire Serv of Coastal Carolina 

The team at Aire Serv of Coastal Carolina is known for their punctuality, professionalism, honesty, and trustworthiness. Many reviewers commented on the exceptional customer service and noted their expectations had been exceeded. 

According to reviews, homeowners received prompt responses from Aire Serv and felt grateful to discover such a reputable company. They expressed confidence in using their services again and would gladly recommend them to others in need of HVAC services. 

Summary

Aire Serv of Coastal Carolina offers top-notch HVAC solutions for homes and businesses across Wilmington, Holly Ridge, Jacksonville and beyond. Their team understands that living in the Coastal Carolina region brings its fair share of extreme weather conditions, from scorching summers to chilly winters. 

It can be challenging to find a dependable HVAC company, particularly in the case of an emergency. From prompt service to transparent pricing, Aire Serv of Coastal Carolina prioritizes customer satisfaction at every stage of the process. With their team of experts, you can count on quality work and unmatched customer care.

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